Strategic things.
Where we (that’s you and us) strategize, create a beautiful customer experience and automate with a side dish of planning.
Brand Strategy & Design
Direction, tone, values and position is that invisible piece of marketing that establishes the brand. Through the brand strategy and design, we aim to discover and define your brand’s vision, story, goals, persona, and more. When strategizing, we look at in which ways customers will be retained and what tactics to grow your base, we craft new ideas for the new market we in. When designing your brand then we craft a visual identity for your brand that reflects the story.
The brand strategy & design service include:
Comprehensive brand assessment & audit
Brand strategy, positioning & messaging
Visual brand concept presentation
Techniques to increase the perceived brand value
Experience Design & Management
Customer experience is the key driver that keeps customers coming back. Giving customers a seamless and frictionless brand experience over the digital and physical space; through a carefully mapped out customer journey and understanding of the customer touch-points with your brand.
User experience design and management service include:
Analysis of existing customer experience within the brand and the market
Map-out envisioned customer experience and journey
Create new customer experience in the digital and physical space
Test and evaluate new customer experience
Find new additions for the optimal experience
Marketing
Automation
Forms, emails, customer retargeting, lead generation and more automation happens through the digitalization of your marketing process. Using the best in the game automation tool such as Hubspot CRM, Zapier, Google Studio or even Typeform & VideoAsk we try to streamline the process.
Our marketing automation service includes:
HubSpot CRM setup and integration
Zapier setup and integration
Automated emails
Lead generation
Landing page
Chatbots